SmartTask Security Case Studies

City Security Services - Client focus

City Security, the bespoke security solutions specialist, has around 650 officers handling a wide range of services at over 100 sites across London and the home-counties. 

City Security had identified a number of areas for modernisation in the practices and procedures around mobile patrols. These were familiar issues such as being reliant on paperwork, phone calls and spreadsheets, the control room having to rely on updates from mobile officers or disjointed processes and mislaid forms leading to missed opportunities to invoice and customer service challenges.

City Security Services has adopted workforce management software SmartTask to support its ambitious growth plans within the UK. The bespoke security solutions specialist will use SmartTask to better manage and safeguard its team of 650 officers that handle a wide range of static, mobile, reception and firewatch services at over 100 sites across London and the home counties.

Gough & Kelly, a leading provider of security products and services across the north of England, has expanded the use of SmartTask to enhance its patrol monitoring and performance reporting capabilities at a second office in Yorkshire. The company has rolled out the workforce management software to its operation in Leeds, having already achieved significant operational improvements at its York business.

RCP21, a pioneering Community Interest Company (CIC), has used SmartTask to help set up and manage an in-house security operation at Langthwaite Business Park in South Kirkby, West Yorkshire. The workforce management software was adopted to coordinate a full-time team of officers, tasked with protecting 120 businesses located at the site, without the need to increase management and administrative resource within the organisation. SmartTask has since enabled RCP21 to deliver a superior security service in the most reliable and efficient manner.

Samson Security has adopted SmartTask to support the rapid growth of the business, which has seen the company treble in size in less than a year. The workforce management software is initially being used for electronic proof of attendance across more than 400 security officers and engineers that deliver a wide range of services including manned guarding, mobile patrol, alarm response and FM services.

Kingfisher Sec, a West London-based security specialist, has adopted SmartTask to support the rapid growth of the business by streamlining and automating critical business processes. The company will use the cloud-based software to handle employee scheduling, proof of attendance and operational reporting across a team of up to 50 security guards.

O M Security has achieved a host of benefits having consolidated its employee scheduling, patrol monitoring and mobile workforce management software requirements into a single system.

Consortio Security is one of the UK’s fastest-growing, most forward-thinking security businesses, dedicated to protecting property, information and people.

Namib Property Patrols Ltd the Oxfordshire-based security and protection company, is using employee scheduling and mobile workforce management software SmartTask to streamline operational processes, saving both time and money.

Established in 2007 CSM is an ever growing Company specialising in Static manned guarding, Door Supervision, Event security, Key Holding and alarm response as well as a range of mobile security services.

Kestrel Guards, founded in 1988, provides a high quality and reliable security service including manned guarding, mobile patrols, keyholding and alarm response services from six strategically placed offices in Hampshire, Dorset, Devon and Cornwall, the company serves a wide range of private and public sector customers across the South West and South Coast of England.

Corps Security, the UK’s most established and respected specialist security services provider, has appointed SmartTask as its preferred technology partner as part of a business improvement initiative designed to enhance contract delivery and increase operational compliance. The company will implement an advanced patrol monitoring and electronic DOB solution across 700 customer sites to gain added visibility and control over its manned guarding and mobile security operations.

Wilson James has appointed SmartTask as preferred technology partner and awarded it a deal for the supply of a mobile patrol and electronic smart form solution for a new security contract with National Museums.

Eboracum UK, a York-based security specialist, has rolled-out workforce management tool SmartTask across its mobile and onsite teams to enhance the company’s patrol monitoring and electronic reporting capabilities.

Integrity Security Group has selected SmartTask for the provision of advanced proof of attendance, control room management and staff rostering solution.

Integrity Security Group is using SmartTask’s SmartForms to gain added visibility and dramatically cut down on its administrative burden.

Last year, Integrity Security Group became the latest manned guarding and security services specialist to adopt employee scheduling and mobile workforce management software SmartTask.

Incentive Lynx Security Ltd, a leading security contractor in the South East of England, is the security arm of Incentive FM Group.

MAN Commercial Protection  is a nationwide provider of security services which includes a wide variety of services being delivered to a range of sectors. The security company holds SIA Approved Contractor Status and works to the highest recognised industry standards as demanded by the police, fire and rescue services and insurance industry.

Öryggismiðstöðin, also known as Security Center, was founded in 1995 and is based in the Icelandic city of Kopavogur.

Risk Management Security Services are Specialist in security services within the  private and public sector throughout London, Buckinghamshire, Berkshire, Oxfordshire and Northamptonshire.