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The responsiveness of SmartTask – especially their technical support team – gives us total peace of mind that we have selected the right workforce management solution. Their commitment to making it work for us is fundamental to the successful roll-out of the project and ensuring the software meets our needs now and in the future. We are also working closely with SmartTask to identify potential enhancements that will ensure it meets the needs of our cleaning operation now and in the future.

“We strive for quality through technology, so we needed a software solution that would enable us to serve our customers better; operate on tight margins in order to give value for money, and continue to innovate. SmartTask is enabling us to deliver high-quality, credible, and transparent security services in the most efficient manner possible.”

We have partnered with SmartTask because of their innovative approach to solving the industry’s challenges and keenness to work with us to meet our current and future needs. We trust SmartTask to take care of the technology, so we can focus on our business during a period of rapid organic and acquisitive growth.

With SmartTask Mobile Operations we are saving at least an hour a day in admin time, and feedback from officers in the field is good. Our Controllers really like the new solution as it streamlines processes, gives greater visibility, and provides better management capabilities, meaning that we can deliver a superior customer service. We expect SmartTask Mobile Operations to be instrumental in helping us to win more business as it enables us to provide a better, more detailed level of customer service.

We needed an advanced guarding management, monitoring and reporting solution that could adapt and expand to our changing requirements as we grow.

SmartTask is streamlining our business and operational procedures, so we can save both time and money while providing a better service to our customers. The software is capturing accurate data about the performance of our team and the business, which we simply did not have access to previously. This is allowing us to better manage staff, eliminate human error and quickly respond to any issues.

Since using SmartTask our operations and administration are more efficient and accurate across the board. Rostering and payroll are massively streamlined, while SmartTask’s user friendly system has freed my time up greatly, enabling me to focus on other priorities. The customer service from SmartTask has been second to none, their attention to customer experience makes them very easy to work with.

SmartTask has made a considerable difference to our cleaning operation – delivering genuine benefits and improvements – so we are looking forward to exploring how we can use other aspects of the software within our business. The team at SmartTask is always available to answer any queries we have and listen to our precise needs, so their support has been second to none.

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