Event and crowd management service providers must coordinate large teams efficiently while ensuring safety and compliance. SmartTask supports this process by automating workforce scheduling, tracking attendance, and providing real-time oversight of staff deployment. These tools help reduce administrative workload and enhance operational efficiency, making event management smoother and more organised.

Key Features for Events & Crowd Management Providers:

• Automated Scheduling & Rostering – Allocate staff efficiently, ensuring the right personnel are assigned.
• Event Shift Broadcasting via WhatsApp – Notify workers, assess availability, and assign shifts via messaging.
• Proof of Attendance & Shift Alerts – Track attendance in real time and receive notifications for no-shows.
• Fast On-Site Staff Check-In/Out – Simplify the registration process and improve coordination.
• Equipment Assignment Tracking – Ensure staff receive and return necessary gear, improving accountability and reducing losses
• Event-Based Roster Management – Optimise shift allocation and track required qualifications.
• GPS Ringfencing – Monitor staff locations and enhance event security.
• Pay-as-you-Go Workforce Management – Manage seasonal and occasional workers with flexible billing.
• Electronic Timesheets & Payroll Integration – Streamline invoicing and payroll processes.
• Real-Time Dashboards & Reporting – Access workforce performance data and event security insights.

Enhancing Event Operations

Managing event staff effectively can be complex, particularly when dealing with last-minute changes or compliance requirements. SmartTask provides tools that support workforce planning, improve communication, and offer greater visibility into staffing operations. These features help organisations deliver well-coordinated and secure events, regardless of size or complexity.

With scalable workforce management capabilities, SmartTask helps event organisers maintain smooth operations, optimise resources, and uphold safety standards. Its tools assist in delivering a structured and efficient approach to managing staff at events of all sizes.

Duty of care and helping staff and managers ensure they deliver on your service promise are crucial to keeping your staff safe, your customers happy and reducing the stress on key operational staff. We have a variety of tools to help.

Data insights allow you to gain a deep understanding about your business from the information (data) it generates.

Simple to use ‘at a glance’ schedule creation tool that significantly reduces administration time and cost, and ensures you know how to best coordinate security staff at all times. Artificial intelligence (machine learning) removes the guess work as best matched employees are automatically suggested and the personal preferences of staff are taken into consideration.

Know where your security officers are 24/7 and what activities they are undertaking. Accurately record proof of shift times. 

Duty of care is of the utmost importance and the SmartTask app can be used to make welfare calls and checks.

Electronic management of holidays, sickness and other entitlements. This module provides complete transparency for both employers and employees for any task related to absences.

Paying your shift staff on time and the right amount is key to improving engagement and retention. Manage payroll accurately and efficiently with SmartTask’s integrated pay reports.

Provide increased transparency for your customers by ensuring accurate invoice data. SmartTask’s exportable reports improve visibility of billing information which directly impacts business decision making and profitability.

SmartTask is invaluable for efficiently managing mobile patrols, alarm response, and keyholding activities for manned guarding companies. These operations are critical for providing comprehensive security solutions, building client trust, minimizing risks, enhancing operational efficiency, and promoting overall business success. It offers features that optimise planning, execution, and reporting of these crucial security operations.

Need to make sure guards are onsite? SmartTask’s Static Patrol app allows employees to book on and off their shifts, make check calls, scan check points, raise alerts and submit incident reports via electronic forms.
Employee well-being is also monitored as the app can provide check calls and access to site based documentation often critical to their safety, that must be viewed and confirmed.