Case Studies | select to view
Kestrel Guards deploys SmartTask for Enhanced Security Services at Tate St Ives
Orion Safeguarding sails through SIA ACS audit thanks to SmartTask
1st Choice wins back time thanks to SmartTask
County Security grows its business using SmartTask workforce management software
Wye Security Solutions provides professional, responsive security services using SmartTask Mobile apps
Guardsman Group selects SmartTask to manage workforce of 6,000 security officers
TMS Protection selects SmartTask Mobile Ops to power ambitious expansion strategy
360 Alert Security improves business efficiency and officer welfare using SmartTask
City Security Services Selects Smarttask Mobile Operations
City Security Services Selects SmartTask To Enhance Customer Service And Support Growth Strategy
Gough & Kelly Expands Use of Smarttask to Enhance Security Offering
RCP21 Delivers Superior Security Services With Help From Smarttask

There’s an app for that!

Optimise your Mobile Operations and Banish the Paper Trail

Mobile Patrols

Mobile Patrols

There's an app for that!

Quickly schedule and plan client commitments with Runsheets detailing locks/ unlocks, void property inspections and check-point patrols before sending them to an app on your officers’ phones. Your control room is automatically updated in real-time with progress and notified of check call status. Easily reassign jobs/activities, add site notes as well as assignment instructions. Efficiently process jobs with invoicing and payroll integration.

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Alarm Response

There's an app for that!

Easily find the location, create the call-out and dispatch it to the right officer. Officers get the job details, navigation instructions and access to the site’s assignment instructions & notes in the app on their phone. Once onsite they use electronic forms to take photographs, capture any information needed and submit it all in real-time. Effortlessly record and report on SLAs with the automatic dispatch timer on alarm responses.

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Keyholding

There's an app for that!

SmartTask helps manage Keyholding services in line with BS7984-3 2020. Covering the full lifecycle of key management from initial receipt to disposal. Book keys onto the system, track their seal numbers, location and sign keys in and out to create an audit trail.

Optimise your Mobile Operations and Banish the Paper Trail

Build efficiencies in your operations that your staff will love and so will your customers

Still using paper run-sheets? Scrambling to organise Alarm Responses because you need to call officers first see where they are and if they can attend? Struggling to collate details of services provided leading to missed invoices and errors?
There’s an app for that - Using the right software for your mobile operations could revolutionise your service delivery, reduce paperwork and save time for everyone.

SmartTask Mobile Operations cuts the faff:

  • Full visibility for the Control Room – no more scrambling to respond to call outs
  • App for Officers provides up to the minute information including:
    • Run-sheets
    • assignment instructions
    • alarm response requirements
    • Duty of Care – Missed check in calls alerted
    • Better customer service – more detailed information

For more information about how to streamline your Mobile Operations, and invoice for more of the work that you do, contact us today

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Case Study - City Security Services

City Security, the bespoke security solutions specialist, has around 650 officers handling a wide range of services at over 100 sites across London and the home-counties.  City Security had identified a number of areas for modernisation in the practices and procedures around mobile patrols. These were familiar issues such as being reliant on paperwork, phone calls and spreadsheets, the control room having to rely on updates from mobile officers or disjointed processes and mislaid forms leading to missed opportunities to invoice and customer service challenges.

 
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Case Study - Eboracum UK

Eboracum UK, a York-based security specialist, has rolled-out workforce management tool SmartTask across its mobile and onsite teams to enhance the company’s patrol monitoring and electronic reporting capabilities.
 
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Case Study - Risk Management

Risk Management Security Services are Specialist in security services - a market leading security company providing Mobile Security Guards, Security patrols, Keyholding and Alarm Response services.

 
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Case Study - Kestral Guards

Kestrel Guards, founded in 1988, provides a high quality and reliable security service including manned guarding, mobile patrols, keyholding and alarm response services from six strategically placed offices in Hampshire, Dorset, Devon and Cornwall, the company serves a wide range of private and public sector customers across the South West and South Coast of England.
 
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Case Study - Corps Security

Corps Security, the UK’s most established and respected specialist security services provider, has appointed SmartTask as its preferred technology partner as part of a business improvement initiative designed to enhance contract delivery and increase operational compliance.
 
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Case Study - MAN Commercial Protection

MAN Commercial Protection was looking to replace existing guard tour patrol devices that no longer net the needs of the business. The company wanted to adopt an advanced workforce management solution that would help better manage and monitor
 
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