Control Room

Control Room

Live monitoring features provide an instant, real-time overview of how your business is performing each day.

This helps you to quickly identify where critical issues are occurring and respond effectively – to ensure that compliance is achieved and customer satisfaction maintained.

By highlighting critical issues such as late arrivals, missed check calls and incidents as they occur the live view allows you to be proactive and manage by exception, giving management visibility of how your security officers are performing and helping to keep them safe.

Benefits

  • Effectively manage contract delivery and view recently completed work
  • Certify attendance across both mobile and static teams
  • Provide duty of care to staff and support them whilst out in the field
  • Enhance customer satisfaction
  • Improve Operational Control and deal with incidents quickly and effectively
  • Email alerts remove the need for someone to be permanently sat in front of the monitoring screen
  • Avoid having to make hourly calls to employees to check on their welfare

Case Study - Consortio Security Audits

Consortio Security is one of the UK’s fastest-growing, most forward-thinking security businesses, dedicated to protecting property, information and people. The company offers a full range of security services, tailored to meet exact requirements, to ensure its customers’ businesses, staff and assets stay protected. Consortio Security works alongside blue-chip and public-sector organisations to reduce loss, manage risk and provide manpower resource.

 
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Case Study - An Officers Perspective

Integrity Security Group -  While the business benefits of this kind of technology have been widely publicised, Professional Security Officer wanted to get a hands-on view from the frontline to find out how it was helping security professionals in the field.

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Case Study - Integrity Security Group

Integrity Security Group has selected SmartTask for the provision of advanced proof of attendance, control room management and staff rostering solution. The employee scheduling and mobile workforce management software will initially be used across 150 officers within the company’s manned guarding team, before being rolled across its wider security services operation.

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