Ultra Clean, the Oswestry-based cleaning services provider, has integrated SmartTask with its accounting software to streamline and simplify payroll processes.
This latest development is part of a phased roll-out of the employee scheduling and workforce management solution, which is being used to deliver time and attendance tracking and rota planning for 110 cleaning staff operating at customer sites in Shropshire, Cheshire and North Wales.
Ultra Clean had previously used a phone clocking system to record start and finish times, but this still required data to be manually collated and lacked any live visibility of the status of staff. With SmartTask, cleaning operatives simply have to call from a designated landline to book on and off their shifts by inputting their unique PIN number or via MySmartTask installed on a personal smartphone. Intelligent Rostering is also helping improve planning with work schedules sent automatically to staff via email or the mobile app.
Timesheets are now sent to staff and then verified information is transferred direct to the Sage software, so payments are calculated and processed based on these highly accurate working times. Meanwhile, live and historical data is providing Ultra Clean with increased visibility and control over its cleaning team, so the company can quickly resolve any staffing issues in real-time and customers have complete peace of mind that they are being serviced correctly.
Sarah Evans, Director of Ultra Clean commented: “SmartTask has enabled the business to put procedures in place that deliver high levels of visibility and control over our cleaning operation. The ability to quickly identify and address any potential problems is making us more responsive to the needs of our customers, while the payroll integration will enable us to further simplify and streamline our back-office processes moving forward. The team at SmartTask has been on hand throughout the phased deployment to help overcome any challenges we faced and ensure the software meets our precise requirements.”
Paul Ridden, CEO of SmartTask said: “SmartTask is a highly adaptable, scalable and affordable cloud-based solution that achieves proven business and operational benefits for cleaning companies. We have worked hard to understand the needs of the cleaning industry to develop a solution that possesses the right mix of employee scheduling and workforce management functionality. As a result, an increasing number of service providers are recognising the value it can bring to their businesses in terms of managing staff, improving customer service, achieving operational transparency and winning more business.”