SmartTask Security is a highly advanced and easy to use employee scheduling and workforce management solution for the security services companies. With our solution, you will plan, manage, conduct and measure staff activities – more effectively. You’ll also quickly experience less admin, better performing, more accountable staff, significantly enhanced service quality, and contract compliance – helping you retain and win more customers.
Designed by industry experts, SmartTask Security encapsulates best practice for static site guarding and mobile patrol services, so you can:
- Fast-track soft service set-up to match contractual agreements
- Intelligently automate the roster generation process and shift scheduling
- Deliver value-added services – including; fire, safety & first aid equipment checks
- Effortlessly define in-shift patrols using an intuitive workflow creation function
- Centralises holiday management including holiday requests and sign off
SmartTask Security is cloud-based, so it doesn’t require costly integration, you only pay for what you need – and you’ll benefit from regular updates and new features. Our ISO27001 accreditation and industry-led technology means that you’re in safe hands – and our UK based helpdesk ensures that support is highly responsive and effective too.
Automatically create rosters across multiple locations – for months in advance. Intelligent Rostering automatically suggests best matched employees – based on various criteria such as skills & qualifications, availability, historical shift patterns, and working time directive. User permissions and controls also ensure that service users gain an insight into related data – while having visibility of the full audit trail too.
You can record basic proof and time of attendance at customer sites, by getting employees to dial in from onsite phones to book on and off their shifts. Hourly check calls can also be made to confirm their welfare.
Employees can patrol predefined routes by scanning NFC checkpoint tags or iBeacons to prove attendance. The app also allows your employees to book on and off their shifts, make check calls, raise alerts and submit incident reports. In addition, employees can use the app to fill in electronic forms as well as view and confirm they have read site based documentation that may be critical to their well-being.
Always being at the forefront of innovation, SmartTask is the first patrol monitoring system to have integrated FLIR™ thermal imaging, allowing manned security providers to offer their customers enhanced services and keep their security officers safe against hidden threats.
Live monitoring features provide an instant, real-time overview of how your business is performing each day. This helps you to quickly identify where critical issues are occurring and respond effectively – to ensure that compliance is achieved and customer satisfaction maintained.
By highlighting critical issues such as late arrivals, missed check calls and incidents as they occur the live view allows you to be proactive and manage by exception, giving management visibility of how your security officers are performing and helping to keep them safe.
This provides an extremely powerful and flexible capacity for replacing paper-based business processes with electronic forms. Whether it’s inspections, audits, or safety equipment checks – almost any routine, or event-driven data capture activity, can be automated with workflow logic, GPS location/time/date, camera and signature capture.
Information can be exported to a spreadsheet or collected by your system – accessing a secure database interface. Our experienced analysts are always on hand to help you design SmartForm ‘apps’ – tailored to your specific requirements.
SmartTask Vetting is our BS7858 compliant background checking and pre-employment screening compliance solution. Designed to ensure that security service providers can easily follow a sophisticated, consistent and approved process, businesses can undertake thorough background checks that meet the necessary standards – including BS7858.
SmartTask Vetting allows companies to comply with legal regulations such as 10-year working history, DBS checks, right to work or GDPR and meet contractual expectations of new and existing clients. Safely providing a range of personnel, based on the nature of a location or required security clearance and avoiding the costs and risks associated with failed screening processes.
SmartTask Vetting captures employee details, ensures they are tested, have the relevant history and confirms they have the skills required. It will also ensure that employees are made aware of any health and safety risks, as well as confirming they have signed the appropriate documentation to verify they have been trained to undertake the work.
SmartTask removes the need to store paper copies of certificates and identification documents, you can now store them electronically alongside the vetting record. It is even possible to use the camera in a smartphone or tablet to capture copies out in the field.
The Daily Occurrence Book and been replaced by the convenient, flexible and powerful SmartTask Daily Occurrence Log (DOL). Our web-based replacement adds features like photos and text-to-voice, whilst removing the cost of providing, distributing and archiving paper-based logs.
As part of the SmartTask workforce management solution, creating an entry to the new DOL module via a PC, smartphone or tablet is easy. Simply key in the information or use voice-to-text on a SmartTask-enabled device and have it electronically transcribed. Pictures can be attached to entries directly from the device’s camera to create a complete record.
Entries can be consolidated across multiple sites and collated into user-defined sub-categories e.g. high priority incidents, notable events or low priority information. Incidents can be escalated to a control room or management team with an automated alert and communication with customers is effortless.
SmartTask’s arbitration engine automatically arbitrates employee pay and customer billing. Shifts requiring manual arbitration can easily be identified and actioned in bulk. SmartTask’s exportable reports are integrated with SAGE and provide essential payroll and invoice data, holiday accrual and absence data – as well cost/revenue comparisons indicating location profitability.