SmartTask Cleaning is a time and attendance, workforce management solution for commercial and domestic cleaning service providers. With our solution, you will plan, manage, conduct and measure staff activities – more effectively. You’ll also quickly experience less admin, better performing, more accountable staff, significantly enhanced service quality, and contract compliance – helping you retain and win more customers.
Our system will continue to adapt to meet your needs and help you differentiate your business by enabling:
- Time and attendance – to provide visibility of how your client contracts are being serviced
- Knowledge of where your staff are when completing work
- Paperless audits capturing performance trends and communicating these to customers – via a reporting dashboard
- Automating health and safety compliance through electronic safety equipment inspections and COSHH compliance forms
- Improved student accommodation inspections, allowing cleaning teams to capture an audit trail of maintenance and cleaning activities required for onward billing/resolution
- Automating Supervisors/managers performance reports
SmartTask Cleaning is cloud-based, so it doesn’t require costly integration, you only pay for what you need – and you’ll benefit from regular updates and new features. Our ISO27001 accreditation and industry-led technology means that you’re in safe hands – and our UK based helpdesk ensures that support is highly responsive and effective too.
Capture integrated proof of time and attendance to monitor the status of your staff as they complete their work. Staff can use a simple smartphone application to scan tags to record shifts. Where appropriate, on-screen signature capture provides additional proof of service.
Other staff (without smartphones) simply book on/off shifts and submit check calls via a telephone and a secure PIN code. You can also complete check calls – minimising lone worker protection overheads and ensuring staff are safe.
Automatically create rosters across multiple locations – for months in advance. Intelligent Rostering automatically suggests best matched employees – based on various criteria such as skills & qualifications, availability, historical shift patterns, and working time directive. User permissions and controls also ensure that service users gain an insight into related data – while having visibility of the full audit trail too.
Manage employee records, holiday, absence and certificate management along with payroll and service billing. You can automatically arbitrate employee pay to your parameters. Shifts outside these parameters requiring manual arbitration, can easily be identified and actioned quickly. Exportable reports can be integrated with SAGE and provide essential payroll and billing data – along with holiday accrual and absence management.
Employees can book onto their shifts, view their daily work, make check calls and scan site checkpoint tags to prove that predefined routes have been visited. The app also allows employees to fill in electronic forms, raise alerts, complete audits and submit incident reports.
Live monitoring provides an instant real-time overview of how your business is performing as the day unfolds. You can quickly identify where critical issues are occurring and respond effectively to ensure that compliance is achieved and customer satisfaction maintained.
By highlighting critical issues such as late arrivals, missed check calls and incidents, as they occur, the live view allows you to be proactive and manage by exception. This provides management visibility of staff performance and how they’re being kept safe.
Capture and store valuable auditing and inspection data such as cleaning standards audits and equipment checks – such as a defibrillator, fire safety or first aid.