Your workforce and your reputation are the business’s largest and most important assets. Managing your workforce with empathy to ensure happy, engaged employees can be a balancing act. However, providing flexible working practices that are still profitable for your business is achievable, and something that every security business should be aiming for.
The importance of an engaged workforce can’t be stressed enough because motivated employees are what makes a business successful. Research indicates that highly engaged staff show a 40% reduction in absenteeism, and almost 60% less turnover. Engaged employees show up every day with enthusiasm and purpose. They tend to work harder, treat customers well (leading to more business), and, are more likely to remain with the company.