Churchill Support Services achieves more efficient daily operations using SmartTask workforce management software

Churchill Support Services achieves more efficient daily operations using SmartTask workforce management software

  • User friendly system enables rapid employee adoption and rollout
  • Lone officer and site safety ensured with integrated check calls and monitoring of patrols
  • Scheduling, booking on/off employees is easier and more accurate
  • Time taken to carry out admin tasks reduced from hours to minutes
  • Easily accessible reports on the business can be presented in different formats
  • Easier to use, streamlined billing process
  • Customer portal keeps clients fully informed of rosters, reports and patrol data.
Assist Security Group streamlines operations and benefits from workforce efficiencies and cost savings using SmartTask

Assist Security Group streamlines operations and benefits from workforce efficiencies and cost savings using SmartTask

SmartTask software optimises working processes, improving performance, response times and providing accurate payroll

• More efficient processes result in improved service delivery
• Easy to use interface improves communication for faster response
• Optimised allocation of resources contributes to cost savings
• Integration with accounting systems reduces errors and improves payroll accuracy
• Partnership approach to understand business key requirements ensures fast time to value

Elite Contract Clean manages rapid business growth using SmartTask software for daily operations

Elite Contract Clean manages rapid business growth using SmartTask software for daily operations

Payroll, staff rosters and cleaning and quality audits streamlined with SmartTask, boosting efficiency and saving time

Benefits at a glance

  • Easy for staff to clock on/off and book holidays
  • More responsive customer service with ability to check attendance and make alternative arrangements if required
  • Time taken for payroll has been reduced by 75% - from one day to 2 hours
  • Electronic forms significantly reduce paper use and present a more professional approach for Cleaning and Quality audits carried out using smartphones
  • Secure electronic records of customer details and PAT equipment testing data
  • Customer portal provides full visibility for clients of time sheets/work completed and Proof of Attendance
Kestrel Guards deploys SmartTask for Enhanced Security Services at Tate St Ives

Kestrel Guards deploys SmartTask for Enhanced Security Services at Tate St Ives

SmartTask Mobile Patrols and Alarm Response apps help leading security company in South West England consistently meet SLAs and ensure officer welfare 

  • Round the clock real-time information on operations ensures officer welfare
  • Reduced admin and faster response on alarm callouts
  • Detailed patrol information supports audit requirements
  • Comprehensive reports demonstrate services provided against SLAs
  • Accountability and visibility of service helps win new business
Ecoserv FM Group uses SmartTask to enhance transparency, service delivery, meet HR compliance and achieve net-zero goals

Ecoserv FM Group uses SmartTask to enhance transparency, service delivery, meet HR compliance and achieve net-zero goals

With a passion for service excellence Ecoserv prioritises customer retention using technology to deliver its services and has recently invested in SmartTask’s software – Time and Attendance, scheduling and mobile app - to manage its workforce and achieve its net-zero goals

SmartTask Benefits at a Glance

  • Provides accurate information to the Customer, Employee and Management
  • Enables a more responsive service to customers
  • Maintains HR compliance on customer sites
  • Supports net-zero goals with operational efficiencies
  • Ensures services are managed profitably
Orion Safeguarding sails through SIA ACS audit thanks to SmartTask

Orion Safeguarding sails through SIA ACS audit thanks to SmartTask

All-in-one solution from SmartTask opens the door to new business opportunities for Orion Safeguarding

Approved Cleaning Services expands business with SmartTask workforce management

Approved Cleaning Services expands business with SmartTask workforce management

Replacing manual and paper-based processes equates to an extra person for admin team

Key Benefits

  • Service monitoring helps to win more business
  • Replacing paper timesheets saves time and reduces errors
  • Electronic booking on and off for shifts ensures accurate payroll
  • Proof of Attendance reduces invoice queries
  • Time saved on back-office admin is the equivalent of an extra person on the team
Alchemy Cleaning trusts SmartTask to keep staff safe and customers happy

Alchemy Cleaning trusts SmartTask to keep staff safe and customers happy

Proof of Attendance, round-the-clock Lone Worker protection and comprehensive reporting delivers efficiencies at Alchemy

Benefits at a glance

  • Proof of Attendance means happier clients
  • Greater control for busy operations centre - complete around-the-clock management of staff on and off site
  • Lone worker protection – automatic alerts enable timely welfare calls
  • Enhanced staff communications – clocking in and out becomes second-nature
  • SmartForms guide supervisors through the audit process and offer a myriad of process improvements across the business
Road Traffic Solutions selects SmartTask workforce management for new Events division

Road Traffic Solutions selects SmartTask workforce management for new Events division

National traffic management and road closure firm expands Events business with support from SmartTask software

Benefits at a glance

  • Electronic booking on and off saves time for staff, and ensures accuracy
  • SmartTask reporting gives clarity to the business, and the client
  • Provides proof of delivery of Event services
1st Choice wins back time thanks to SmartTask

1st Choice wins back time thanks to SmartTask

Control Room operatives save 5 hours on check calls during a typical 8 hour night-shift, releasing time back to proactive monitoring and support

 Benefits at a glance

  • Significant time saved on check calls – 5 hours on a typical 8 hour night-shift
  • Ease of use, flexibility and configurability
  • Security guards trust SmartTask to check in and check out, communicate the progress of their site patrols and manage their holidays in real-time and on the move
  • Electronic forms log all site patrols and DOV vehicle checks
  • Single repository for critical security guard documentation ensures compliance with important government certification such as SIA status
  • One single integrated system provides clarity for the Control Room on all operations
  • Success of SmartTask implementation kickstarts expansion to other parts of the organisation.
County Security grows its business using SmartTask workforce management software

County Security grows its business using SmartTask workforce management software

Using SmartTask to manage mobile operations and client reports saves security company over 730 admin hours per year (100 working days)

Benefits at a Glance

  • Simplified operations for staff deployment, client reports and service delivery with one system
  • Saves time with easy to use app for staff to share site information and updates
  • Reduced administration with electronic capturing of billable hours and site reports, equating to more than 730 hours a year (100 working days)
  • Improved service delivery with quick response to alarm calls and customer updates to meet SLAs
  • Helps support environmental goals with electronic systems replacing paper documentation, and operational efficiencies reducing fuel costs
Wye Security Solutions provides professional, responsive security services using SmartTask Mobile apps

Wye Security Solutions provides professional, responsive security services using SmartTask Mobile apps

Specialist security firm uses SmartTask software for daily operations, supporting its SIA Approved Contractor status

Benefits at a glance

  • Immediate contact with officers saves time and streamlines operations
  • Up to the minute, accurate reporting improves customer service
  • Unlimited photos and documents added to site reports remove cumbersome paper trails
  • Information stored securely is readily accessible, helping support SIA Approved Contractor audits
  • Vehicle checks using SmartForms help maintain fleet for safety and reliability
Guardsman Group selects SmartTask to manage workforce of 6,000 security officers

Guardsman Group selects SmartTask to manage workforce of 6,000 security officers

Replaced paper-based processes for timesheets mean faster reconciliation and billing for customers

With over 40 years of experience, Guardsman Group is the premier provider of security services in Jamaica and across the Caribbean. Guardsman supplies a range of services from close protection and investigation, to electronic security, CCTV and burglary alarms, to guarding, patrols and dog handling. With 6,000+ guards protecting over 1,600 locations, efficiency and visibility is the key to providing good customer service, while running a profitable business.

Smarter Services supports employees and customers with Workforce Management and electronic forms from SmartTask

Smarter Services supports employees and customers with Workforce Management and electronic forms from SmartTask

 

Integrated FM company invests in SmartTask saving an hour per day for managers, reducing manual and paper-based admin and helping attain industry accreditations

Smarter Services maintains commercial spaces, properties and estates. The company provides a tailored programme, whether for offices, housing, retail or industrial premises, supported by a dedicated account manager, on-site supervisors and full records of work carried out.

TMS Protection selects SmartTask Mobile Ops to power ambitious expansion strategy

TMS Protection selects SmartTask Mobile Ops to power ambitious expansion strategy

Security and Cleaning services group expands across South East with new office in London

Founded in 2013 TMS Protection specialises in training, management and security services for clients across the UK, including many local and national companies. With a client-focused ethos TMS Protection provides the full range of security services including; retail security, mobile security patrols, keyholding and alarm response, door supervisors, marshals and event staff.

360 Alert Security improves business efficiency and officer welfare using SmartTask

360 Alert Security improves business efficiency and officer welfare using SmartTask

360 Alert Security is a well-established leading private security company based in Manchester. An accredited organisation, it provides a comprehensive range of security services nationwide, including retail and event security, reception and concierge, emergency response, keyholding services, gatehouse, manned guarding and facilities management.

Formula Facilities Services Ltd streamlines workforce management with SmartTask to meet staff wellbeing and customer service priorities

Formula Facilities Services Ltd streamlines workforce management with SmartTask to meet staff wellbeing and customer service priorities

Using SmartTask’s app to manage workforce hours saves 40 hours per week on back-office admin

Formula Facilities Services is a facilities services provider delivering first class cleaning and bundled service solutions across the UK. Established in 2008, the company has always focussed upon ensuring the welfare of its staff and listening carefully to client needs.

Equity Cleaning Services streamlines back-office operations with SmartTask

Equity Cleaning Services streamlines back-office operations with SmartTask

Reducing time spent on rostering, payroll and invoicing admin by 75% saves a day and a half per week

Equity Cleaning Services, a contract cleaning company that specialises in the maintenance of commercial and industrial buildings in the South of England, has invested in SmartTask cleaning services management software to manage its workforce of over 200 employees.

City Security Services Selects Smarttask Mobile Operations

City Security Services Selects Smarttask Mobile Operations

City Security Services - Client focus

City Security, the bespoke security solutions specialist, has around 650 officers handling a wide range of services at over 100 sites across London and the home-counties. 

City Security had identified a number of areas for modernisation in the practices and procedures around mobile patrols. These were familiar issues such as being reliant on paperwork, phone calls and spreadsheets, the control room having to rely on updates from mobile officers or disjointed processes and mislaid forms leading to missed opportunities to invoice and customer service challenges.

City Security Services Selects SmartTask To Enhance Customer Service And Support Growth Strategy

City Security Services Selects SmartTask To Enhance Customer Service And Support Growth Strategy

City Security Services has adopted workforce management software SmartTask to support its ambitious growth plans within the UK. The bespoke security solutions specialist will use SmartTask to better manage and safeguard its team of 650 officers that handle a wide range of static, mobile, reception and firewatch services at over 100 sites across London and the home counties.

Gough & Kelly Expands Use of Smarttask to Enhance Security Offering

Gough & Kelly Expands Use of Smarttask to Enhance Security Offering

Gough & Kelly, a leading provider of security products and services across the north of England, has expanded the use of SmartTask to enhance its patrol monitoring and performance reporting capabilities at a second office in Yorkshire. The company has rolled out the workforce management software to its operation in Leeds, having already achieved significant operational improvements at its York business.

RCP21 Delivers Superior Security Services With Help From Smarttask

RCP21 Delivers Superior Security Services With Help From Smarttask

RCP21, a pioneering Community Interest Company (CIC), has used SmartTask to help set up and manage an in-house security operation at Langthwaite Business Park in South Kirkby, West Yorkshire. The workforce management software was adopted to coordinate a full-time team of officers, tasked with protecting 120 businesses located at the site, without the need to increase management and administrative resource within the organisation. SmartTask has since enabled RCP21 to deliver a superior security service in the most reliable and efficient manner.

Samson Security Selects Smarttask

Samson Security Selects Smarttask

Samson Security has adopted SmartTask to support the rapid growth of the business, which has seen the company treble in size in less than a year. The workforce management software is initially being used for electronic proof of attendance across more than 400 security officers and engineers that deliver a wide range of services including manned guarding, mobile patrol, alarm response and FM services.

Kingfisher Sec Targets Continued Growth With Smarttask

Kingfisher Sec Targets Continued Growth With Smarttask

Kingfisher Sec, a West London-based security specialist, has adopted SmartTask to support the rapid growth of the business by streamlining and automating critical business processes. The company will use the cloud-based software to handle employee scheduling, proof of attendance and operational reporting across a team of up to 50 security guards.

Merco Consolidates Time And Attendance Requirements With SmartTask To Streamline Operational Processes And Reduce Admin

Merco Consolidates Time And Attendance Requirements With SmartTask To Streamline Operational Processes And Reduce Admin

Merco, the Salford-based contract cleaning company, has used SmartTask to consolidate its time and attendance requirements across more than 100 customer sites in North-West England and North Wales.

O M Security Boosts Operational Performance and Workforce Management Using SmartTask

O M Security Boosts Operational Performance and Workforce Management Using SmartTask

O M Security has achieved a host of benefits having consolidated its employee scheduling, patrol monitoring and mobile workforce management software requirements into a single system.

Consortio Security Audits

Consortio Security Audits

Consortio Security is one of the UK’s fastest-growing, most forward-thinking security businesses, dedicated to protecting property, information and people.

Ultra Clean – adds payroll integration to SmartTask employee scheduling and workforce management solution

Ultra Clean – adds payroll integration to SmartTask employee scheduling and workforce management solution

Ultra Clean, the Oswestry-based cleaning services provider, has integrated SmartTask with its accounting software to streamline and simplify payroll processes.

Apple Blossom Cleaning achieves increased workforce visibility and boosts operational performance using SmartTask

Apple Blossom Cleaning achieves increased workforce visibility and boosts operational performance using SmartTask

Apple Blossom Cleaning is using SmartTask’s employee scheduling and workforce management solution to better coordinate and monitor its cleaning team that provides office, residential and specialised services in South Wales.

SmartTask Helps Stadium Support Deliver Excellence at Farnborough International Airshow

SmartTask Helps Stadium Support Deliver Excellence at Farnborough International Airshow

Stadium Support Services, the specialist facilities management and cleaning company, has used SmartTask to monitor and coordinate its cleaning operation at the recent Farnborough International Airshow.

Chorley Cleaning Services Chooses SmartTask to Support Business Growth

Chorley Cleaning Services Chooses SmartTask to Support Business Growth

Chorley Cleaning Service has adopted employee scheduling and workforce management software SmartTask to support the rapid expansion of the business.

Atlas FM Adopts SmartTask

Atlas FM Adopts SmartTask

Atlas FM, one of the leading private facilities management companies in the UK, has selected SmartTask to enhance the coordination and monitoring of its nationwide cleaning operation.

CSM Transforms Cleaning Business

CSM Transforms Cleaning Business

CSM has dramatically improved visibility and control over its cleaning operation with the adoption of employee scheduling and workforce management software SmartTask.

SmartTask Security Is Appointed By Risk Management Security

SmartTask Security Is Appointed By Risk Management Security

Risk Management Security Services are Specialist in security services within the  private and public sector throughout London, Buckinghamshire, Berkshire, Oxfordshire and Northamptonshire.

Öryggismiðstöðin (Security Center)

Öryggismiðstöðin (Security Center)

Öryggismiðstöðin, also known as Security Center, was founded in 1995 and is based in the Icelandic city of Kopavogur.

Man Commercial Protection

Man Commercial Protection

MAN Commercial Protection  is a nationwide provider of security services which includes a wide variety of services being delivered to a range of sectors. The security company holds SIA Approved Contractor Status and works to the highest recognised industry standards as demanded by the police, fire and rescue services and insurance industry.

Incentive Lynx Security

Incentive Lynx Security

Incentive Lynx Security Ltd, a leading security contractor in the South East of England, is the security arm of Incentive FM Group.

Taking the hassle out of security operations - An officers perspective

Taking the hassle out of security operations - An officers perspective

Last year, Integrity Security Group became the latest manned guarding and security services specialist to adopt employee scheduling and mobile workforce management software SmartTask.

Integrity Security Group Streamlines Operational Reporting Using SmartTask SmartForms

Integrity Security Group Streamlines Operational Reporting Using SmartTask SmartForms

Integrity Security Group is using SmartTask’s SmartForms to gain added visibility and dramatically cut down on its administrative burden.

Integrity Security Group Chooses SmartTask To Enhance Workforce Protection And Service Delivery

Integrity Security Group Chooses SmartTask To Enhance Workforce Protection And Service Delivery

Integrity Security Group has selected SmartTask for the provision of advanced proof of attendance, control room management and staff rostering solution.

Eboracum Revolutionise Service Delivery With Innovative Technology From SmartTask

Eboracum Revolutionise Service Delivery With Innovative Technology From SmartTask

Eboracum UK, a York-based security specialist, has rolled-out workforce management tool SmartTask across its mobile and onsite teams to enhance the company’s patrol monitoring and electronic reporting capabilities.

CSM Transforms Security Business With Help From SmartTask

CSM Transforms Security Business With Help From SmartTask

Established in 2007 CSM is an ever growing Company specialising in Static manned guarding, Door Supervision, Event security, Key Holding and alarm response as well as a range of mobile security services.

Namib Property Patrols Using SmartTask

Namib Property Patrols Using SmartTask

Namib Property Patrols Ltd the Oxfordshire-based security and protection company, is using employee scheduling and mobile workforce management software SmartTask to streamline operational processes, saving both time and money.

Wilson James Selects SmartTask

Wilson James Selects SmartTask

Wilson James has appointed SmartTask as preferred technology partner and awarded it a deal for the supply of a mobile patrol and electronic smart form solution for a new security contract with National Museums.

Corps Security

Corps Security

Corps Security, the UK’s most established and respected specialist security services provider, has appointed SmartTask as its preferred technology partner as part of a business improvement initiative designed to enhance contract delivery and increase operational compliance. The company will implement an advanced patrol monitoring and electronic DOB solution across 700 customer sites to gain added visibility and control over its manned guarding and mobile security operations.

Kestrel Guards Choose SmartTask

Kestrel Guards Choose SmartTask

Kestrel Guards, founded in 1988, provides a high quality and reliable security service including manned guarding, mobile patrols, keyholding and alarm response services from six strategically placed offices in Hampshire, Dorset, Devon and Cornwall, the company serves a wide range of private and public sector customers across the South West and South Coast of England.

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