SmartTask Security is a highly advanced and easy to use employee scheduling and workforce management solution for the security services companies. With our solution, you will plan, manage, conduct and measure staff activities – more effectively. You’ll also quickly experience less admin, better performing, more accountable staff, significantly enhanced service quality, and contract compliance – helping you retain and win more customers.
Designed by industry experts, SmartTask Security encapsulates best practice for static site guarding and mobile patrol services, so you can:
- Fast-track soft service set-up to match contractual agreements
- Intelligently automate the roster generation process and shift scheduling
- Deliver value-added services – including; fire, safety & first aid equipment checks
- Effortlessly define in-shift patrols using an intuitive workflow creation function
- Centralises holiday management including holiday requests and sign off
SmartTask Security is cloud-based, so it doesn’t require costly integration, you only pay for what you need – and you’ll benefit from regular updates and new features. Our ISO27001 accreditation and industry-led technology means that you’re in safe hands – and our UK based helpdesk ensures that support is highly responsive and effective too.
Automatically create rosters across multiple locations – for months in advance. Intelligent Rostering automatically suggests best matched employees – based on various criteria such as skills & qualifications, availability, historical shift patterns, and working time directive. User permissions and controls also ensure that service users gain an insight into related data – while having visibility of the full audit trail too.
SmartTask’s arbitration engine automatically arbitrates employee pay and customer billing. Shifts requiring manual arbitration can easily be identified and actioned in bulk. SmartTask’s exportable reports are integrated with SAGE and provide essential payroll and invoice data, holiday accrual and absence data – as well cost/revenue comparisons indicating location profitability.
You can record basic proof and time of attendance at customer sites, by getting employees to dial in from onsite phones to book on and off their shifts. Hourly check calls can also be made to confirm their welfare.
Employees can patrol predefined routes by scanning NFC checkpoint tags or iBeacons to prove attendance. The app also allows your employees to book on and off their shifts, make check calls, raise alerts and submit incident reports. In addition, employees can use the app to fill in electronic forms as well as view and confirm they have read site based documentation that may be critical to their well-being.
Always being at the forefront of innovation, SmartTask is the first patrol monitoring system to have integrated FLIR™ thermal imaging, allowing manned security providers to offer their customers enhanced services and keep their security officers safe against hidden threats.
This provides an extremely powerful and flexible capacity for replacing paper-based business processes with electronic forms. Whether it’s inspections, audits, or safety equipment checks – almost any routine, or event-driven data capture activity, can be automated with workflow logic, GPS location/time/date, camera and signature capture.
Information can be exported to a spreadsheet or collected by your system – accessing a secure database interface. Our experienced analysts are always on hand to help you design SmartForm ‘apps’ – tailored to your specific requirements.
Live monitoring features provide an instant, real-time overview of how your business is performing each day. This helps you to quickly identify where critical issues are occurring and respond effectively – to ensure that compliance is achieved and customer satisfaction maintained.
By highlighting critical issues such as late arrivals, missed check calls and incidents as they occur the live view allows you to be proactive and manage by exception, giving management visibility of how your security officers are performing and helping to keep them safe.
Capture and store valuable auditing and inspection data from audits and equipment checks such as defibrillator, fire safety or first aid and others.