Skillweb are a leading provider of employee scheduling, mobile workforce and item tracking solutions. The company is privately owned and has been deploying systems for an international client base since 1999.
Customers are fully supported by Skillweb’s own UK based development and customer service teams. We handle millions of transactions per day, and have a proven 99.999% system uptime record with on-going support – the envy of others in the industry.
The company was originally founded to address the needs of the post, parcel and logistics sector, providing end-to-end item tracking solutions incorporating highly reliable mobile device applications for the field workforce. Acknowledged as a market leader, we are delighted to include such companies as Yodel, BT Supply Chain, and Singapore Post amongst our customer portfolio.
In what is also known as the Enterprise Mobility market, we collaborate closely with equipment manufacturers and managed service providers to offer a comprehensive solution to address the customer’s full range of needs. Key partners include Motorola Solutions, BT Global Services, and Peak Ryzex. Skillweb were awarded the coveted title of ‘Motorola Solutions Elite ISV Partner of the Year 2013’ out of a possible selection of several hundred possible candidates.
Skillweb have been providing cloud-based software as a service (SaaS) since 2005 and are acknowledged as one of the first enterprise mobility companies to recognise the potential of smartphones as true ‘real world’ tools for mobile workers. Unlike the vast majority of suppliers, we didn’t just talk about the need ‘one day’ to migrate from Windows Mobile operating system – we went ahead and invested heavily. As a result, in 2010 Skillweb launched our first smartphone application SmartTask Attend, a proof-of-attendance solution aimed at supporting and monitoring mobile workers in the care, security and facilities management sector – industries also just beginning to see the power of smartphones as a workplace tool. Notably, SmartTask was also launched as a ‘multi-tenanted’ cloud solution, meaning that even very small companies could start using the system with little or no start-up costs other than the price of the phones.
The current generation of SmartTask builds on our solid credentials of cloud based mobile workforce solutions with a brand new employee scheduling solution. Our product managers, who boast extensive industry experience both as software supplier and end customer, have enthusiastically grasped the opportunity to apply modern software development techniques to create a sophisticated product that is intuitive and simple to use. The result for SmartTask, is a totally redesigned web user interface set to radically improve the way service contracts are set up, rostered and managed – reducing administrative time and costs, whilst tightening up on operational control and delivery of services compliant with the contract.